Susan thank you for reaching out to resolve this matter, it made all the difference. Just to clarify I contacted Support through emails, since live chat wasn't available 17 times. You explained that my emails some how went to spam but only twice did I get a response. As I promised and since you contacted me, which was all I wanted, and in the end resolved this matter I have changed my 1 star status to 4 stars. Because of you and how you handled this complaint is the reason my review has changed. Just a heads-up on other complaints I have seen that yes if you are a player from the USA you will have to use a VPN and change your location to Germany and that will allow you more games to play, not all but quite a few more than none at all.

my favorit game ! purchase very good

Great casino. Great customer service

Been very great using this casino!

A modern design and lively slot selection are what first drew me to Pacific Spins. Signing up for their welcome bonus was quick, and what impressed me most was how rapidly my winnings were paid out. The site works perfectly across all my devices, making it convenient to play anytime.

I give it 4 stars because of the wait time for KYC and payout. Although, they did pay me on a no deposit sign up with 100 free spins. And I think the playthrough was like 9k!! Lol wild. But somehow I accomplished that feat, and was able to get to the $100 max cashout. It took about 12 days I reckon, for the whole process to be complete. The verification took a whole week. Which is the longest I've ever had to wait with any sweeps casino. But it is what it is, and after all, they paid me. So I'm grateful for that. But I wouldn't deposit with them. Because the payout took so long. I like my money instantly. 😅

They’re very good, on the beginning I was very sceptical , but then I realised they were actually helping me with my issue .Finally they managed to help me resolving my situation with powbet casino.Thank you MIRKA