I've been playing at Jackbit for about a year now and they've become one of my go-to, trusted casinos. They've got a good game selection from many popular providers and i actually spend most of my time on their mini games. I've won more on their plinko than anywhere else. Good cross-section of crypto to depost with or you can buy it with card/e-wallet/bank transfer through Swapped. More importantly, withdrawals are generally quick but not instant like they're sometimes advertised. I've withdrawn winnings maybe 4 or 5 times and its ranged from an hour to 6 hours. I will say, they dont have the greatest customer support. I often get conflicting information from different agents and I often get the sense they dont know the answers to my questions but answer them anyways. i knowe this happened at least once when I was inquiring about thes status of a submitted withdrawal about an hour after i requested it on a Saturday and I was told they only process withdrawals on weekdays because banks are close on weekends...even though it was a crypto withdrawal and even though I had received a withdrawal on a weekend previously. I ended up receiving the withdrawal an hour later.But where customer support falls short, their VIP team are fantastic. When I joined, i emailed them to see if they have a VIP match program, and while they dont formally, they told me I could participate in their VIP cashback bonuses and have access to VIP staff for assistance and ever since then I get decent, regular bonuses and free spins at a very frequent intervals. The bonus/free spin winnings are wager free. Free spins are given in large amounts (50, 100, 200) but usually 10 cent spins. Again, ill take it.So between game quality, deposit/withdrawal ease, and good VIP team i can excuse the sometimes frustrating support staff. Overall, my experience at Jackbit has been one of the best out of the many online casinos ive played at (By the way, I am not getting paid or incentivized to write this. Historically I only review when I'm unhappy, so thought I'd make an effort to give props where due)

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I have Lost 15 bitcoins here which had been my savings. My experience so far has been when I deposit a bitcoin I win at first, but then soon after I would start to lose and noticed a pattern. This has happened 3-4 times to me. I play mostly the slots and I deposit one bitcoin and win a bit at first, and feel like the odds are with me, but then it goes on a losing streak. So I may deposit a few more coins but I continue to keep losing. When I first wrote this post I received a reply from Birwo saying they are provably fair but the rate at which I lost my coins concerned them and that they would refund me 2x my losses on this losing streak once they verified it. They told me if I supplied them with my ID they would take a look and process the refund. When I spoke to a support rep at Birwo, he argued with me about what I was told on here and said that the only thing he would be willing to do is give me a small bonus, half a bitcoin, but I needed to gamble 16 bitcoins to get the bonus. The site has been reported as not being provably fair on some forums on the web, even though they have a little side widget which says they are, I'm pretty sure it doesn't actually work. Just do a search and I would recommend to stay away. They have already been dishonest with their reply on here not delivering what they said.

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