First time ever at this sweeps casino. I made and account and two days later went back to it. I won a nice chunk and when I went to redeem and it sent me to a chat to confirm my redeem. The admin there said I needed to verify on discord so I clicked the link he sent, it opened discord, I had to follow them and then began to verify. When I got back to the chat and told him I had verified successfully, he responded with a message saying that I had multiple accounts and that was against their terms. I told him I have only one account and have only had it for a few days, without a response he closed the chat, took all my sweeps coins, and even disappeared from my discord. I checked my search history and my first time to Runewager was July 5 2025. I emailed and then went to the site chat where I sat waiting for 11 mins the first time and longer the second time. No response. I log back in to see if I have gotten my money or a response and it says user is banned. What a joke!

Good casino, lots of games, like the player rewards with good free spins with each level.

bahut achi site hai.. pura vishwas

The fact that customer service was excellent

Friendly helpful support agents that are always available to share their good will. The only thing that confuses me is that we can make deposits instantly but withdraws take so very long...